Terms of Service
Last updated: 22 July 2026
1. About these terms
These Terms of Service ("Terms") govern your use of Arodly, a negotiation skills practice platform operated by Arodly. By creating an account or using the platform at arodly.com, you agree to these Terms. If you do not agree, do not use the platform. Contact: arodly.admin@gmail.com
2. Eligibility
You must be at least 16 years old to use Arodly. By creating an account, you confirm that you are at least 16 years old and that you have the legal capacity to enter into these Terms. If you are using Arodly on behalf of an organisation, you confirm that you have the authority to bind that organisation to these Terms.
3. Your account
Creating an account
You must provide a valid email address and create a password to register. You are responsible for keeping your login credentials secure. Do not share your password with anyone.
Your nickname
Your nickname is your public identity on the platform. You must not use a nickname that impersonates another person or organisation, contains offensive or discriminatory language, or violates any third party's intellectual property rights. We reserve the right to change or remove nicknames that violate these rules.
Account security
You are responsible for all activity that occurs under your account. If you believe your account has been compromised, contact us immediately at arodly.admin@gmail.com.
4. Acceptable use
You may use Arodly to:
You must not:
We reserve the right to warn, suspend, or permanently ban accounts that violate these rules, at our sole discretion and without prior notice in serious cases.
5. User content
What you own
You retain ownership of any content you create on the platform, including negotiation chat messages and preparation notes.
What you grant us
By using the platform, you grant us a non-exclusive, royalty-free licence to store, process, and display your content as necessary to provide the service. This includes using anonymised, aggregated match data to improve our AI systems and platform features.
What we can remove
We reserve the right to remove any content that violates these Terms or our community standards, without notice.
6. AI opponent and match outcomes
Nature of AI interactions
The AI opponent in PvAI matches is powered by Anthropic's Claude API. The AI is designed to behave like a realistic negotiating counterpart, including bluffing, applying pressure, and reacting to communication quality. This is a feature, not a bug.
No guaranteed outcomes
Match outcomes, scores, and debrief content are generated algorithmically and by AI. We do not guarantee the accuracy, completeness, or fitness for any particular purpose of scores or coaching advice provided.
Learning tool only
Arodly is a skills practice platform. Nothing on the platform constitutes professional negotiation advice, legal advice, financial advice, or career advice. Use your own judgement in real-world situations.
7. Subscriptions and payments
Free tier
The free tier is available to all registered users. Features of the free tier may change over time. We will provide reasonable notice of material reductions to free tier features.
Pro subscription
Pro subscriptions are billed monthly or annually as selected at purchase. Prices are displayed on the pricing page at the time of purchase.
Payment processing
All payments are processed by Stripe. By subscribing, you agree to Stripe's terms of service. We do not store your payment card details.
Cancellation
You may cancel your subscription at any time from your account settings. Cancellation takes effect at the end of your current billing period. We do not offer refunds for partial billing periods except where required by applicable law.
Price changes
We may change subscription prices with at least 30 days notice. Continued use of the platform after a price change takes effect constitutes acceptance of the new price.
8. Mentor marketplace
Nature of the marketplace
Arodly provides a platform for users to discover and connect with independent negotiation practitioners ("mentors"). Arodly is a venue only — we do not facilitate, process, or take any fee from payments between users and mentors. Any financial arrangements are made directly between the user and the mentor, outside of the Arodly platform.
Mentor status
Mentors are independent practitioners, not employees or agents of Arodly. We verify mentors before they go live on the platform but do not guarantee the quality, accuracy, or outcomes of any mentor session.
No liability for mentor interactions
Arodly bears no responsibility for any aspect of the relationship between users and mentors, including but not limited to session quality, cancellations, disputes, payments, refunds, or any harm arising from advice given during a session. Any disputes are strictly between the user and the mentor.
Becoming a mentor
Mentor applications are subject to review and approval at our sole discretion. We reserve the right to decline or revoke mentor status at any time without providing a reason.
9. Intellectual property
Our content
All platform content created by Arodly — including design, copy, scenario templates, scoring systems, and software — is owned by us and protected by copyright and other intellectual property laws. You may not copy, reproduce, or distribute our content without written permission.
Your feedback
If you provide feedback, suggestions, or ideas about the platform, you grant us the right to use that feedback without compensation or attribution.
10. Disclaimers
Arodly is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the platform will be available at all times or free from errors, that AI-generated content will be accurate or appropriate for all purposes, or that your use of the platform will improve your real-world negotiation outcomes.
11. Limitation of liability
To the maximum extent permitted by applicable law, Arodly and its operators shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the platform. Our total liability to you for any claim shall not exceed the amount you paid us in the 12 months preceding the claim, or NZD $100, whichever is greater. Nothing in these Terms excludes liability that cannot be excluded under New Zealand consumer protection law, including the Consumer Guarantees Act 1993.
12. Indemnification
You agree to indemnify and hold harmless Arodly and its operators from any claims, damages, losses, or expenses (including legal fees) arising from your violation of these Terms or your use of the platform.
13. Termination
By you
You may close your account at any time by contacting us at arodly.admin@gmail.com. We will delete your account and personal data within 30 days as described in our Privacy Policy.
By us
We may suspend or terminate your account at any time if you violate these Terms, or for any other reason with reasonable notice. We may terminate immediately and without notice in cases of serious violations, including illegal activity, harassment, or fraud.
Effect of termination
On termination, your right to use the platform ceases immediately. We will handle your data as described in our Privacy Policy.
14. Governing law and disputes
These Terms are governed by the laws of New Zealand. Any disputes arising from these Terms or your use of the platform will be subject to the exclusive jurisdiction of the New Zealand courts. We encourage you to contact us first at arodly.admin@gmail.com to resolve any dispute informally before pursuing formal proceedings.
15. Changes to these terms
We may update these Terms from time to time. When we do, we will update the "Last updated" date at the top of this page. For material changes, we will notify registered users by email at least 14 days before the changes take effect.
16. Contact
For any questions about these Terms: Email: arodly.admin@gmail.com Website: https://www.arodly.com